Success in the IoT space will require vendors and channel partners to work more closely together than they ever have before. Solution providers will be critical enablers that help vendors take different technology pieces and put them together for customers as an end-to-end IoT solution.
As solution providers ramp up in IoT, bigger infrastructure deals and longer-term technology spending may follow. Vendors need to stay ahead of the game by making sure they have adequate channel programs and channel marketing budgets that are specifically targeting IoT.
Cybersecurity and cloud-based Software-as-a-Service (SaaS) offerings are among the leading money-making opportunity for channel partners who are looking to add more recurring revenue to their business. That was the message from several of the speakers at CompTIA's ChannelCon 2017 Vendor Summit in Austin, Texas, earlier this month.
Channel companies and IT vendors are all shifting from hardware-based procurement and innovation cycles to a world where software and services are always-on, pay-as-you-go and constantly changing. To stand out, solution providers need to specialize, focus and do more than just resell someone else's cloud capacity.
Is your best customer now going to be a customer for life? That's the question vendors should be asking as they consider their channel and go-to-market strategies in the enterprise. According to CompTIA research, more than 80 percent of managed service providers have a formal process in place for estimating Customer Lifetime Value (CLV).