Michael Knight is the CTO at Encore Technology Group and responsible for company go-to-market strategies, technology and sales strategies, vendor relationships, technology partnerships, research and development, cloud building, enterprise architecture and consulting. Knight has been previously employed as the CTO and senior vice president at Computer Software Innovations, Inc. He has worked as the CTO of SDI Networks and as the CIO of American Control Systems, Inc., with over two decades of IT experience.
Ben Johnson is a serial entrepreneur in his early 40’s from Griffin, GA. He has notably bootstrapped three startups in times of economic uncertainty and created a lucrative, thriving enterprise. Ben currently serves as CEO of Liberty Technology and Kitchen Sink Marketing. In his role as CEO, Ben’s primary responsibilities include, overall strategy, solution portfolio design, strategic partnerships and innovative projects.
Karl W. Palachuk has been an IT Consultant since 1995 and is one of the pioneers of the managed services business model. He is the author of fifteen books, eight of which are also available as audio books. He is the host of the SMB Community Podcast and maintains four blogs, including Small Biz Thoughts and Relax Focus Succeed. Karl has owned several small businesses, including two very successful Managed Service companies in Sacramento, CA. He received his first Microsoft certification in 1995 and his first MCSE in 1999. He was an active, hands-on Systems Engineer until January of 2017.
As CEO and President of SADA Systems, Tony Safoian firmly believes that technology can empower people to transform their worlds. To this end, he places sound engineering at the core of the business model, coupled by exceptional customer support and managed services. Under Safoian’s guidance, SADA has differentiated itself by proactively addressing a rapidly evolving market across enterprise, SMB, government and education sectors. SADA’s employees often anticipate the needs of its customers even before they do. Safoian has grown the small, family-owned business to one of the world’s top IT consultancy and cloud services brokerage companies, maintaining premier partnerships with two competing industry leaders–Google and Microsoft. Named a finalist for the Ernst and Young 2015 Entrepreneur of the Year award, Safoian has established himself as a visionary entrepreneur addressing the needs of business. Additional accolades include Los Angeles Business Journal’s Top 40 under 40 list, CRN’s Next Generation 30 in Their Thirties, and 2014 CEO of the Year – Gold by CEO World Awards as a Visionary. Safoian earned his BA in philosophy and management from the University of California at Irvine, and an MBA from the University of Southern California Marshall School of Business.
With three decades of experience in technology, Bradley set an ambitious goal when founding HighVail in May 2003 – to keep clients online, all the time. Under Bradley’s leadership, HighVail quickly grew from a dining room table start-up to a trusted advisor and market leader in Data Centre Infrastructure and Continuous Integration and Deployment using Open Source Software. Through sales roles at several technology companies, Bradley became an expert at matching enterprise software solutions to client needs. Responsible for setting business direction and senior-level relationship management with clients and partners alike, Bradley is a continuous learner – from both mistakes and successes. He’s particularly proud of a thirteen plus year relationship HighVail fosters with one of its first clients, a top-three Canadian bank.
Thomas DelVecchio is the Founder and Director of Enterprise Technology Research (ETR) –the next‐gen technology market research firm that powers ETR&D and ETRiQ. DelVecchio has spent the last decade in the enterprise technology space between both research and investment. Over the last five years, he organically built a highly-engaged enterprise CIO community and survey respondent sample in excess of 3,500 globally. ETR’s revolutionary research methodology is Thomas’ brainchild and he’s attributed with coining the term “Net spending intentions”. ETR has helped to redefine the goal and use of survey work in the institutional investment community. Prior to ETR&D and ETRiQ, DelVecchio acted as an Advisor to TheInfoPro (TIP) within institutional research methodology, publication, sales and marketing. He believes that the future of technology will be shaped by the enterprise and this fuels his motivation to support CIOs and other high-level enterprise IT end users. This belief also justifies his reliance on CIOs direct input over all other sources. DelVecchio values primary research over all others and is ever-contrarian.
Sean founded Managed Solution in 2002 after receiving his degree from the University of San Diego. Sean recognized the need for consultative IT services for small-to-medium and enterprise clients. With little capital, Sean and his dedicated team grew the company organically to success. Within 3 years, the company was recognized as one of San Diego’s 40 fastest growing companies, awarded one of the 40 companies with owners under 40 years old and recognized as the 27th fastest growing IT company in Southern California.
A telecommunications industry veteran, Gary Elliott brings substantial experience to his role as Vice President of Sales Enablement at Magna5. He leads a team that focuses on critical business functions, such as vendor relationship management, solutions engineering, custom proposals, offer management, vendor audit, revenue assurance and product management.
In addition, Elliott manages dozens of vendors to provide Magna5 with cost-effective, high-quality services; he is also responsible for the pricing and quoting of services for the firm and its related operational support system (MasterStream). Elliott has more than 20 years in management roles at Verizon, Windstream and Level3.
Jeff Kaplan founded THINKstrategies in 2001 as the only independent strategic consulting firm dedicated to helping enterprise IT/business decision-makers, IT solution providers, and technology investors achieve their corporate objectives by leveraging the business benefits and new market opportunities created by SaaS, cloud computing, managed services and other innovative technology service solutions. Kaplan has nearly 30 years of experience and recognized expertise in IT/network management, SaaS, cloud computing, managed services, telecommunications and outsourcing trends. He has been named among the POWER25 Insightful Bloggers on Cloud according to Evolven.
Stephen DiFranco most recently lead the acquisition of Broadcom’s IoT business unit where he served as VP & GM of Broadcom Ltd.’s IoT BU. He was responsible for the 450 member hardware engineering, software development, platform, sales and marketing team. These teams design, develop and marketing industry leading communication products for consumer, commercial and automotive IoT customers. DiFranco also oversees the company’s community of developers, VARs & IoT partners and alliances. In February 2016 DiFranco lead the process to identify a buyer for the group. The acquisition to Cypress Semiconductor was closed on July 5, 2016.
David Carter has been working in the IT Industry for more than 20 years holding positions from designing software, to constructing data centers, building teams and managing digital transformations. He’s worked within Fortune 500 companies, start-ups, R&D, manufacturing and in the government and education sectors. In his current role, Carter is responsible for the success of Encore’s Enboard security and identity platform.
As a senior sales, partner and business executive, Vince Menzione brings an extensive and consistent history of success and expertise driving revenue growth, building high performance organizations, and exceeding organizational objectives to Cloud Wave Partners.
Vince is an award winning leader who has delivered and advanced three successful transformations. The first was with a 20 year old start up, where he developed the value proposition and grew the organization exponentially. Next was a business turnaround where he successfully launched a new segment, developed a new channel and procurement vehicles and forged a key partnership that resulted in a successful divestiture. Vince most recently spent nine years leading a $4.6B channel business as Microsoft's General Manager for US Public Sector sales where he led many initiatives, including the successful launch of Microsoft's cloud offering, resulting in its successful transformation to a cloud services company.
Vince has a passion for disruptive technology and the greater good and has positioned Cloud Wave Partners to enable organizations to realize the art of the possible through proven sales, innovation and partner connection strategies. He is also hosts a podcast, "Ultimate Guide to Partnering".
Pauline Knudsen-Mulvey has over thirty years of experience in Business Applications management, Technical Support and Service with an emphasis on acquisition integration, quality measurement, customer experience and process improvement. Pauline joined Mitchell in May of 2003 and currently serves in the position of Vice President of Enterprise Business Technology. She led the company’s move to the cloud for internal business applications and drove the consolidation of 40+ systems onto 5 core platforms, leveraging best in class tools to drive process improvements. She previously was the VP of Service and Support for Mitchell’s Auto Physical Damage division, managing multiple contact centers and service bureaus. As a vocal advocate for leveraging the cloud for improved customer experience, Pauline has spoken at Dreamforce, CCNG, ICUC, and a variety of user group and panel events. She is involved with the Veterans2Work program providing a transition for returning servicemen into IT careers. She holds multiple certifications, ITIL, Six Sigma, and Scrum Product Owner which she leverages in all aspects of her work. She brings a wealth of operational experience through her rich background with software companies.
Tommy Hong first became an insider while serving as a senior systems engineer with Banc of California and managed the financial institution’s entire infrastructure. He has been in IT for more than 12 years, but tech was not his first career choice after college. After graduating from the University of Riverside in Riverside Calif., Hong was going to join the U.S. Marine Corps as an officer and pursue a law degree while serving in the corps. Instead, he changed his path, took a three-month boot camp for Cisco and Microsoft training and set his sights on becoming an infrastructure architect. Hong has served as senior systems engineer with Banc of California, a senior systems engineer with Cornerstone OnDemand and a Windows Server/virtualization specialist at Broadcom. At Banc of California, Hong Re-architect and implemented the new design of the entire infrastructure by consolidating different storages, compute servers, virtualization, and application stacks, to a highly scalable and stable enterprise datacenters.
Lauren E. Nelson, Forrester's private infrastructure-as-a-service (IaaS) cloud lead, is an analyst based in Cambridge, Mass., serving Infrastructure & Operations Professionals. Her coverage area spans the IaaS space with extensive knowledge of solutions (including internal private, hosted private, and public IaaS), enterprise adoption trends, the current state of cloud standardization, and cloud metrics creation. Her coverage also includes strategic rightsourcing of applications, cloud strategy development, customer use cases, cloud adoption trends, cloud economics, and the green implications of cloud computing. Lauren has advised hundreds of enterprises on these topics through speeches, workshops, webinars, inquiries, advisory, and reports.
John Rossman is author of The Amazon Way: 14 Leadership Principles Behind the World’s Most Disruptive Company, and a Managing Director with Alvarez & Marsal Business Consulting. With more than 24 years of technology strategy, design, implementation and operating experience, Mr. Rossman’s notable assignments include The Bill and Melinda Gates Foundation, Microsoft, and several of the world’s leading retail and insurance organizations. Prior to this, Mr. Rossman was Director of Enterprise Services at Amazon.com, responsible for managing worldwide services to enterprise clients such as Target.com, Toys R Us, Sears.ca, Marks and Spencer and the National Basketball Association (NBA). In 2002, John was the Director of Merchant Integration at Amazon and launched the third party business at Amazon. John blogs about Amazon and digital disruption.
Jonathan Taplin is the Director Emeritus of the USC Annenberg Innovation Lab, and a former tour manager for Bob Dylan and The Band, as well as a film producer for Martin Scorsese. An expert in digital media entertainment, Taplin is a member of the Academy Of Motion Picture Arts and Sciences and sits on the California Broadband Taskforce and Los Angeles Mayor Eric Garcetti's Council on Technology and Innovation. He is the author of “Move Fast And Break Things: How Facebook, Google, and Amazon Cornered Culture and Undermined Democracy.” Between 1974 and 1996, Taplin produced 26 hours of television documentaries (including The Prize and Cadillac Desert for PBS) and 12 feature films including The Last Waltz, Until The End of the World, Under Fire and To Die For. His films were nominated for Oscar and Golden Globe awards and chosen for The Cannes Film Festival five times. In 1984 Taplin acted as the investment advisor to the Bass Brothers in their successful attempt to save Walt Disney Studios from a corporate raid. This experience brought him to Merrill Lynch, where he served as vice president of media mergers and acquisitions where he helped re-engineer the media landscape on transactions such as the leveraged buyout of Viacom. Taplin was a founder of Intertainer, a pioneer video-on-demand company for both cable and broadband Internet markets. He holds two patents for video on demand technologies.
Chad Paalman is the co-founder and CEO of NuWave Technology Partners. In 2005, NuWave was started with a focus on being a trusted partner for organizations looking to find an IT company that could take care of all their technology needs. This includes internet and voice services, cabling, network electronics, computers, servers, phone systems, physical and video security, wireless networks, mobile devices, and more. NuWave now has offices and staff throughout Michigan in Kalamazoo, Lansing, Grand Rapids and Southfield. NuWave Technology Partners was recognized as one of Michigan’s 50 Companies to Watch. NuWave is endorsed by the Small Business Association of Michigan as a preferred partner to their more than 23,000 business members. Paalman serves on The Channel Company's NexGen Cloud Advisory Board, CompTIA Partner Advisory Council, Cisco System’s SMB Advisory Board, Lansing Community College & Career Quest Learning Centers IT Curriculum Advisory Boards, the Michigan FFA Foundation Board and on both the Leadership Council & Executive Boards of the Small Business Association of Michigan. Paalman holds a Bachelor’s degree from Michigan State University.
Dorothy Copeland has over 20 years in technology, with experience in sales, marketing, business development and partner ecosystem leadership. She joined IBM in May 2017 to lead the North America Business Partner organization. She's focused driving partnering innovation and increasing partners’ sales engagement with the IBM field teams. By utilizing IBM’s broad technology, partners can solve any client’s business challenges and build new revenue-generating offerings for customers. Prior to IBM, she led Amazon Web Services (AWS) Global Partner Programs, including the AWS Partner Network, AWS Channel Reseller Program, AWS Managed Service Provider Program, and AWS Competency Program. She designed one of the industry’s first cloud infrastructure channel programs, generating significant revenue across thousands of partners. Prior to AWS, she was the VP of Business & Ecosystem Development for the San Francisco-based security start-up, Cloudmark (now owned by Proofpoint). She also held business development and sales roles at a server management provider, Avocent (now owned by Emerson). She started her career in marketing at storage provider, ADIC (now owned by Quantum). Throughout her career, Dorothy has demonstrated a passion for building out new partnerships and programs, and leading diverse and high-performing teams.
Asokan Ashok is CEO of UnfoldLabs, an innovative & strategic product development company in mobile & cloud platform technologies. Ashok has expertise in driving customer insights into thriving businesses and commercializing products for scale. As a leading strategist in the technology industry, he is excellent at recommending strategies to address technology and market trends as well as strategic alliances. He is a respected speaker at international conferences on technology. He authors technology and visionary articles for leading magazines around the world
Chance Weaver served as an electronic warfare engineer in the U.S. Navy during the Gulf War conflicts of Desert Shield and Desert Storm. Through the military, he graduated with a degree in electronic engineering from the University of Maryland. Weaver has founded multiple technology companies and spent time as vice president of technology for O’Neill Clothing/La Jolla Group in Irvine, Calif. He founded I.T. Responsive in 2006 and began with a mission to help small businesses get a quantifiable return on their technology investments. Since then, I.T. Responsive has grown to provide small to midmarket enterprises with best of breed technology solutions and project services.
Charles Podesta serves as the CIO of UC Irvine Health, the only university-based care provider in Orange County. Podesta has more than 30 years experience in the IT industry and has serve as the IT leader of UC Irvine Health since 1999. Podesta has worked for Academic Medical Centers, Health Systems and Community Hospitals. Before he assumed his current role, Podesta was the SVP and CIO of Fletcher Allen Healthcare, a large academic medical center and health system in Burlington, VT. Other positions included SVP, CIO at Caritas Christi Health Care, now Steward Health, CIO at Berkshire Health Systems and director of IS and interim CIO for Baystate Health Systems He also served in leadership positions at St. Vincent Hospital,UMass/Memorial and Magee-Women’s Hospital.
Allen Falcon is a technologist and entrepreneur with more than 25 years in the industry. Allen's background includes a unique history of software development and marketing, CIO-level consulting, and entrepreneurship. In 2006, Allen launched the firm no known as Cumulus Global, recognizing the need among small businesses for better managed IT services. Allen leads a team of cloud computing experts helping businesses, non-profits, schools, and local governments move to Google Apps and related cloud services. Allen and Cumulus have been recognized as an innovator by CRN and regional business media.
Alex Brown, CEO, founded 10th Magnitude in 2010 because he saw the ground-breaking business agility and economic benefits cloud applications offer. "I believe cloud is the most profound change we've seen in IT since the Internet. It's letting businesses tackle many new opportunities and will unleash a renaissance of business software development and innovation".Brown combines an undergrad degree from Oberlin in economics and an MBA from Yale. His experience includes: EVP - Arrowstream, VP Univa and Director, Dell Inc., for the US and Asia-Pacific.
Terry Orletsky begins his 50th year in IT in 2018. He started in the business as a mainframe operator with punch cards and magnetic tape in 1969 in Canada. Orletsky became a programmer by necessity and spent more than a decade working for a large wholesaling concern. Orletsky joined The Ken Blanchard Companies in 2003 as Vice President of Information Technology and helped shape their I.T. posture into a solid platform that now serves a global company with double the revenue. Orletskly was named I.T. Executive of the year in San Diego in 2013 and 2015 in the large privately held company category. He is a member of the San Diego CIO Roundtable, AITP, and SIM.
Muneyb Minhazuddin is responsible for the overall Go to market strategy, Solutions positioning & messaging, growth and profitability of all VMware Solutions. He has spent 5 years with VMware in the field and provides unique customer and market insights due to his cross-portfolio product responsibilities and his cross-functional engagement across VMware. Minhazuddin has more than 23 years of IT experience having previously held positions at Apple, CSIRO and just before VMware as the field CTO for Avaya. He started his career with a very strong technical background filing 33 international technology patents and developing industry standards. He quickly evolved to a business savvy professional who built several new differentiating global solutions that generated more than $100M net new revenues globally in under 2 years each. As a field CTO, he spent most of his time consulting as well as conducting technology and business workshops with the top CxOs.
Minhazuddin holds a Master of Engineering in Telecommunications and a Master of Business Administration in Strategy Management.
A 15 year technical sales veteran, Sarah Morgan has worked alongside MSP partners at Webroot for the last 4 years. Morgan's focus is working specifically with Webroot’s Managed Service Provider partners. Her passion resides with helping MSPs improve efficiency and profitability in the cloud-based security solutions they manage for their customers.
Jason Waldrop is the chief executive officer of CWPS, a mid-tier system integrator, serving both the federal and commercial marketplace. In addition to being responsible for daily operations of the company, Mr. Waldrop is also responsible for shaping and implementing CWPS technology innovation and financial plans. After joining CWPS in 1996, Waldrop was instrumental in building the business with a focus on automation tools and technology adoption. His vision has transformed CWPS from a traditional reseller to well respected IT solution provider and managed service provider. His leadership has led to a robust commercial business he created to augment CWPS’ foundation in supporting the federal government. Waldrop assumed the role of CEO in 2005.
Under Mr. Waldrop’s leadership, CWPS has been recognized with numerous industry awards to include Cisco New Partner of the Year, Cisco U.S. and Canada SMB Partner of the Year, Cisco North America Commercial Partner of the Year, Washington Business Journal’s Top 25 Technology Firms, VAR Business Top 100 VARs, MSP 100, CRN Fast Growth Solution Provider and Kaseya 10 Best MSPs Nationwide.
He is active in local youth sports and serves on the Board for the Foundation for Prader-Willi Research, a research foundation dedicated to eliminating the challenges of Prader-Willi Syndrome through the advancement of research.
Nick Heddy oversees the Pax8 sales and marketing teams, and processes.
Most recently, Heddy served as director of sales for Cbeyond, a national Cloud and Communications provider, where he played an integral role in the implementation of Cbeyond's highly successful sales model. He directed the daily activities in the Denver market, leading sales representatives, sales management, and support staff.
Heddy holds a BA in Entrepreneuring from Central Michigan University and an MBA from the University of Colorado Business School.
As the Vice President, Global Channels and Alliances at LookingGlass Cyber Solutions, Laurie is an experienced sales and marketing leader in cybersecurity, networking, virtualization, and storage. Her focus is expanding the business into new markets, and building partner and distribution channels for existing and acquisition solutions globally. Her field and Channel experience includes partnering with MSSPs, Solution Providers, Systems Integrators, OEMs, Alliances and 2-tier distribution. She has held leadership roles at Symantec, VMware, Brocade Communications, Veritas and BMC Software, and has been named five times to the “Power 100 Women in the Channel” by Computer Reseller News, as well as one of the industry’s “Channel Chiefs,” by the Channel Company.
Matt Solomon is an experienced sales professional with over 13 years in B2B, B2C and B2G environments. Past sales experience includes copyright, licensing, research and government consulting and advisory services. Solomon joined ID Agent, Dark Web monitoring and alerting provider, with a wealth of experience working with large law firms, government contractors, non-profits and Fortune 500 organizations. He currently leads ID Agent’s channel sales team, working with managed services providers, channel partners and strategic partners.
Solomon holds a bachelor’s degree in business from Towson University and a master’s degree from University of Maryland-University College. He is also a member of PULSE DC, the young professionals group of the American Heart Association’s Greater Washington Region where he previously served as president for two years.
Bruce Sherman is the Senior Manager for Insight’s channel of Managed Service Provider (MSP) partner alliances in the US. Sherman leverages his expertise of the challenges unique to the new multi-tiered channel of managed services and solutions providers to help guide the OEM vendors to introduce innovative recurring revenue streams. Sherman has helped vendors and resellers build more efficient and streamlined go-to-market sales enablement strategies that close the flow-through gaps of product and sales knowledge that often occur in multi-tiered channel models. He has 20 years of channel experience as a product and marketing manager, bringing enterprise-class solutions to market through direct and channel sales models.
Brandon Beverly leads a team of Channel Account Managers, who believe in helping our clients run their business smarter; enabling them to provide IT Solutions and optimizing business operations that allow clients to become more profitable. With over 15 years of IT experience, Beverly has held many roles within Insight from Trusted Advisor, Product Marketing, and Business Development. As a Market Leader, he specializes in understanding the business needs of small and large organizations, Strategic Planning, Product Roadmaps, Solution Consulting, & Business Development.
Terence Ford has 30+ years of extensive business, management, sales support, practice development and IT experience in highly technical and complex environments. He has led efforts for Fortune 50, 100, 500 and 1000 companies within the financial, healthcare, government, service provider, ecommerce, manufacturing, consumer products and technology industries. He has performed in various capacities that include systems administration, network engineering, database management, application development, management and project management. His former positions include Vice President, Systems Engineer, Systems Analyst, Regional Director, Services Sales Executive, Network Engineer, Operations Manager and Chief Officer of his personal consulting firm.
He specializes in architecture, design, quality assurance, strategy, technology training, project management, career development, disaster recovery/business continuity, management, complex network integrations, account planning and strategic solutions/services sales. Ford led teams and mission-critical integration efforts that have been recognized in public press releases and Cisco Success Stories. He holds several Cisco internetworking certifications.
Lesley Meunier is a social media expert, with 10 years of professional experience in social media marketing, and a Masters of Mass Communication in Social Media from the University of Florida. As ConnectWise’s Senior Manager of Social Media, she leads the social media and video production teams and their strategies. When she is not on Twitter, Meuiner is passionate about travel, boating, and Netflix.
Bob Carapezzi is a Director of Product Marketing at Commvault, specializing in converged solutions for data protection. Previously, Carapezzi worked at Veritas as the Director of Americas Consulting, as well as BMC Software, and Director of WW Professional Services at Pillar Data Systems. He is a graduate of Lafayette College.
Ryan Walsh oversees the build-out of the Pax8 product portfolio and drives the market requirements and development of the Pax8 Command Console. Walsh served as vice president of product management for MX Logic, a cloud-based email and web security company that was acquired by McAfee in 2009. Following the acquisition, Ryan directed the product teams responsible for McAfee's portfolio of cloud-based email and web solutions for the Content and Cloud Security division, and later led the product unification and hybrid cloud development effort for the company's web security product lines.<br /><br />Walsh has dedicated his career to enabling business improvements with Internet or IT-based solutions and startups. He started his career building a re-engineering practice at Deloitte & Touche in the Consulting division. He holds a BA in Business Economics from Colorado College and an MBA from the Harvard Business School.
As a member of the LegalSec Council with the International Legal Technology Association (ILTA), Mark Sangster is a cybersecurity evangelist who has spent significant time researching and speaking to peripheral factors influencing the way that legal firms integrate cybersecurity into their day-to-day operations. In addition to his passion for cybersecurity, Sangster's 20-year sales and marketing career was established with industry giants like Intel Corporation, BlackBerry and Cisco Systems. Sangster's experience unites a strong technical aptitude, and an intuitive understanding of regulatory agencies. During his time at BlackBerry, he worked on the first secure devices for government agencies and has continued to build mutually beneficial relationships with regulatory agencies in key sectors ever since. Sangster holds a Bachelor in Psychology degree from the University of Western Ontario, and a Business Diploma from Humber College.
Ron Gill is VP of Americas Sales at Aerohive. Before joining Aerohive, he was VP of Americas Sales at Ruckus Wireless. Gill joined Ruckus Wireless in 2008 and led the business in the Americas through a Public Offering in 2012 and acquisition by Brocade in 2016. Prior to that, he worked at Tropos Networks, Alvarion and Asante Technologies. Gill brings 30 years of sales and channel experience to Aerohive.
Eric Torres joined Datto, Inc. as Channel Development Manager in March of 2015. Prior to joining, he ran the Datto sales, operations, and business practices for a successful 65 person managed service provider out of Milwaukee, WI. There, he was a member of the Datto Advisory Board and had given peer to peer presentations at several industry events, sharing his knowledge and expertise on business continuity. Recently named to CRN Magazine’s “100 People You Don’t Know, But Should” list, Eric brings his passion for business continuity and the managed service provider community to this role, and focuses on supporting the Datto Partner Community in growing their business.
Shannon Lucas has worked for FireEye for 4 years as a Senior Systems Engineer. His emphasis during his FireEye tenure has been towards Endpoint, MDR, SIEM & Analytics technologies. Shannon has been given awards and company-wide recognition while being employed at FireEye for his contributions towards SIEM reporting and customer efforts. Prior to FireEye, Shannon worked for Cisco Systems for 5 years.
Gabriel Chapman is the Senior Manager for NetApp HCI Go to Market. Today his focus revolves around engagement with NetApp’s top tier customers and partners with a primary focus on Hyper Converged Infrastructure for the Next Generation Data Center.
A 5X vExpert that transitioned into the vendor side after spending 15 years working in the end user Information Technology arena. Chapman has specialized in storage and virtualization technologies over the last decade. Today his primary area of expertise revolves around storage, data center virtualization, hyper-converged infrastructure, rack scale/hyper scale computing, Cloud, DevOps, and Enterprise infrastructure design. Prior to joining SolidFire, Chapman was a storage technologies overlay covering the United States with Cisco, focused on the Global Service Provider customer base. Before Cisco, he was part of the go to market team with SimpliVity, where he focused on crafting the customer facing messaging, pre-sales engagement, and evangelism efforts for the early adopters of Hyper Converged Infrastructure.
Jeanette Lee is Director of Systems Engineering for the Americas at Ruckus Wireless. She oversees a team of pre-sales engineers dedicated to designing the best Wi-Fi solutions on the planet. An industry veteran, she has spent over 20 years building high-performance networks for customers in the enterprise and service provider industries. She has authored numerous papers and given talks on best practices for practical subjects such as high density, authentication and security, RF fundamentals and troubleshooting. She holds a bachelor’s degree from Carnegie Mellon.
John Shaw is the CEO of Digital Nebula, combining his enterprise cloud experience with the power of artificial intelligence. Shaw has founded several companies during his career mostly recently Nimbo, a cloud computing professional services company acquired by Equinix in 2016.
Shaw has worked closely with cloud providers and possess a practical understanding of cloud computing and the cost benefits to enterprises. He has worked with some of the largest global companies on application migration to the cloud using Microsoft Azure and Amazon Web Services. Along with his business acumen, he is an experienced coder and a published author, so he can always roll up his sleeves when needed. Shaw served as a member of the Azure Business Technology Advisory Team for Microsoft which provides deep insight in the direction of the company’s cloud offerings. Shaw serves as mentor for Techstars, sits on the boar of Cycle Computing and on the advisory board for chowbotics. He graduated from Liverpool John Moores University with a bachelor’s degree in computer studies.
In his spare time, he enjoys travelling and collecting visas. He is a U.S. and EU citizen, permanent resident of Australia, New Zealand and a India business visa holder.
Mark Sher, Intermedia’s Vice President of Product and Marketing for Cloud Voice, is a 23-year telecom veteran. Mark leads Intermedia’s product marketing and product management for all cloud voice services for both indirect and direct channels. Prior to Intermedia, Mark held the position of vice president of marketing and product management for AccessLine Communications, a leader and innovator in the Hosted PBX and SIP Trunking space and an early telecom SaaS pioneer. With AccessLine, Mark directed the initiatives to develop and bring to market both Hosted PBX and SIP Trunking. Mark’s entire career has focused on delivering telecom services to businesses of all size with a focus on creating easy to purchase, easy use and easy support services. Mark has a bachelor’s degree in Communications from Washington State University.
Eric Roach is Intermedia’s Global Vice President of Field Channel Sales and Distribution. In this critical role, Eric is responsible for creating and leading the Company’s new Field Channel Sales team, as well as overseeing the management of the Distribution, Strategic Community, and Master Agent businesses. Lastly, Eric has management responsibility for Intermedia’s European business, based in the United Kingdom.
Roach is an industry veteran with nearly 25 years of experience in national and international channel-building success. Eric recently spent the last 10 years at Microsoft, demonstrating true impact and influence across multiple sales and management roles. Most recently as Global Account Director, Eric Roach was accountable for overseeing the growth, profitability, strategy and partner experience of Microsoft’s largest worldwide business partner, Ingram Micro. The scope of responsibilities included managing revenues of $2.5b annually across 45 countries. Previously, Eric managed the sales teams for multiple Partner Team Units (PTU’s) in the US Subsidiary. He holds the honor of being a three-time Microsoft Circle of Excellence winner, as well as a 100% Achievers Club member in seven of his 10 years with the company.